Prescriptions

With our prescription insurance through SmithRx, you have two ways to get your medications:

Your local pharmacy - When you pick up your medications at your pharmacy, show your pharmacist your Meritain ID card, which has the SmithRx information on it.
Mail order pharmacy - Save money by purchasing your standard medications through mail order. You have three options for mail order:
- Amazon Pharmacy - click here for enrollment instructions
- Walmart Pharmacy - click here for enrollment instructions
- Cost Plus Drugs - click here for enrollment instructions

Click on the links below for more information.

How to Get Your Prescription

Meritain Health portal user guide

Click here to learn how to register, print an ID card, view your claims, and much more!
Insurance carrier contact information

Medical: Meritain (using the Aetna network) 1-800-925-2272 www.meritain.com Prescription SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Telemedicine Teladoc 1-800-TelaDoc (835-2362) www.teladoc.com/aetna Flexible Spending Account Wex 1-866-451-3399 www.wexinc.com
Search for a Medical provider

Click here and select Aetna Choice POS II (Open Access).
Estimate the cost of a service or procedure

Click here to learn more about the Meritain Cost Estimator Tool.
Prescription medicine information through SmithRx

Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal How to set up mail order prescriptions
Pay $0 for certain medical procedures with the KISx program

KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! Click here to get a copy of the KISx card. Hang onto it! Whenever you have an upcoming surgery or major imaging procedure, call the phone number on the back of the card to see if it's covered. This benefit is available to you and your dependents, as long as they are covered on our health insurance plan. Talk to a KISx Card Nurse about a procedure: 877-GET-KISX (438-5479)
How do I use Telemedicine?

With Teladoc, you can speak with a U.S. board certified doctor 24/7 by phone or video for many non-emergency illnesses. Phone: 1-800-DOC-CONSULT (362-2667) Web: www.teladoc.com Learn more: Setup your account Print an ID card Download the app: For Apple devices For Android devices